Privacy Policy

Last updated: February 17, 2026

This Privacy Policy ("Policy") describes how Run Riviera, Inc. ("we," "us," or "our") collects, uses, and protects your personal information when you use our website at runriviera.com and our services, including SMS/text messaging communications.

Privacy Policy

1. Information We Collect

We collect the following information when you interact with our website, contact forms, or services:

  • Name (first and last)
  • Phone number
  • Email address
  • Company or practice name
  • Account details and preferences
  • Usage data such as pages visited and interactions with our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Communicate with you about your account, including via SMS/text messaging
  • Send account updates and notifications
  • Provide customer support communications
  • Send product announcements and service-related information
  • Respond to your inquiries and requests
  • Comply with legal obligations

If you wish to unsubscribe from email communications, you may do so by clicking the "unsubscribe" link included at the bottom of any marketing email we send, or by contacting us at hello@runriviera.com. We will process your request promptly.

3. SMS/Text Messaging Disclosure

By providing your phone number and opting in through our contact form, you consent to receive SMS/text messages from Run Riviera, Inc. sent from +1 (323) 328-8855. These messages may include:

  • Account updates — notifications about your account status and activity
  • Service notifications — important information about our platform and services
  • Support communications — responses to your support requests
  • Product announcements — updates about new features and improvements

Messages are recurring. Message frequency varies based on your account activity and our service updates.

Message and data rates may apply. Please check with your wireless carrier for details about your messaging plan.

To opt out: Reply STOP to any message to cancel and stop receiving text messages from us. We will remove your number from our messaging list within 24 hours and send you a final confirmation message.

To get help: Reply HELP to any message, or contact us directly at hello@runriviera.com or +1 (323) 328-8855.

Consent to receive text messages is not a condition of purchase or use of our services. You may use our platform and services without opting in to SMS communications.

4. Data Sharing

We do not sell, rent, or share your phone number or SMS consent data with any third parties for their marketing purposes.

SMS opt-in data and consent will not be shared with any third parties.

We may share your information only in the following circumstances:

  • With service providers who assist us in operating our platform (subject to confidentiality obligations)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of Run Riviera, Inc., our users, or others

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you opt out of SMS communications, we will stop sending messages but may retain your phone number and opt-out preference to ensure we honor your request.

You may request deletion of your personal data by contacting us at hello@runriviera.com.

6. Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security assessments and monitoring
  • Restricted employee access to personal data on a need-to-know basis

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze site usage. Specifically, we use:

  • Vercel Analytics — to measure site performance and visitor interactions
  • Google Analytics (ID: G-MLVDTEBXQK) — to collect anonymized usage data such as pages visited, session duration, and referral sources

These tools may place cookies on your device to collect information about how you interact with our website. This data is used solely for analytical purposes and to improve our services.

Managing cookies: You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Please note that disabling cookies may affect certain features of our website. For more information on managing cookies, consult your browser's help documentation.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. CalOPPA Compliance (California Online Privacy Protection Act)

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our privacy policy link is accessible from our home page or, at a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word "Privacy" and can be easily found on the page specified above.
  • You will be notified of any privacy policy changes on this page, and the "Last updated" date at the top will be revised accordingly.

How does our site handle Do Not Track signals?

We honor Do Not Track (DNT) signals. When a DNT browser signal is detected, we will not track, plant cookies, or use advertising based on your browsing activity on other websites.

10. COPPA (Children's Online Privacy Protection Act)

We do not specifically market to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe we have collected information from a child under 13, please contact us at hello@runriviera.com.

11. CAN-SPAM Act Compliance

We collect your email address in order to send information, respond to inquiries, and communicate about our services. In accordance with the CAN-SPAM Act, we agree to the following:

  • We will not use false or misleading subjects or email addresses.
  • We will identify messages as advertisements when appropriate.
  • We will include our business mailing address in our emails.
  • We will honor opt-out/unsubscribe requests promptly.
  • We will provide a clear unsubscribe mechanism in every marketing email.

If at any time you would like to unsubscribe from receiving future emails, you can click the "unsubscribe" link at the bottom of any email we send, or email us at hello@runriviera.com, and we will promptly remove you from all marketing correspondence.

12. Data Breach Notification

In the event of a data breach that compromises your personal information, we are committed to notifying affected users within 7 business days of discovering the breach. Notification will be sent via email to the address associated with your account. We will also take immediate steps to investigate the breach, mitigate any potential harm, and prevent future occurrences.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Run Riviera, Inc. 806 Wolfs Ln, Pelham Manor, NY, US Email: hello@runriviera.com Phone: +1 (323) 328-8855